Cancellation & Refund Policy
Order Cancellation
- Orders can be cancelled within 24 hours of placing the order
- Once the order is shipped, it cannot be cancelled
Refund Process
Our refund process is designed to be simple and fair. Here's what you need to know:
Eligible for Refund
- • Damaged or defective items
- • Wrong items received
- • Size issues
- • Quality concerns
Not Eligible for Refund
- • Worn or used items
- • Items without tags
- • Sale items
- • Customized items
Refund Timeline
Request Received
We'll review your refund request within 24-48 hours
Product Return
Return shipping label will be provided if approved
Quality Check
Product inspection after receiving the return
Refund Processed
Refund initiated within 5-7 business days
Contact Us
For any questions about our cancellation and refund policy, please contact us at:
Email: support@oyilastyles.com
Phone: +91-8438753105
Customer Service Hours: Monday to Saturday, 9 AM - 6 PM IST
This cancellation and refund policy was last updated on January 2024. Terms and conditions are subject to change.